For those in housing need the list below provides details of our members who provide national or local advice, or member solidarity as a Renter Union and other external organisations that offer relevant support and guidance.
National Help and Advice:
Shelter
Shelter, the national housing and homelessness charity provides information and advice on a range of housing problems.
Website: http://england.shelter.org.uk/get_advice
Helpline: 0808 800 4444
Citizens Advice
Citizens Advice, national charity and network of local charities offer confidential benefits, housing and debt advice online, over the phone, and in person, for free.
Website: https://www.citizensadvice.org.uk/
Helpline: 0800 144 8848
Renters' Unions:
ACORN is UK wide, with branches in a number of towns and cities.
Website: https://www.acorntheunion.org.uk/
London Renters Union operates in London
Website: https://londonrentersunion.org/
Greater Manchester Tenants Union operates in Greater Manchester
Website: https://www.tenantsunion.org.uk/
Advice Services Based in London:
Advice For Renters
Advice4Renters provides free or low-cost legal advice and representation from expert housing specialists.
Website: https://adviceforrenters.org/
Tel: 0207 624 4327
Safer Renting
Our Safer Renting programme protects tenants who are victimised by specifically criminal landlords by providing specialist advice, advocacy and support.
Website: https://ch1889.org/safer-renting
Z2K
Z2k work with you and your housing and welfare issues. We look long term to make sure that we are helping you in the most effective way. Some of our services are available to people across London, others are particular to certain boroughs
Website: https://www.z2k.org/get-help/
Mental Health Support
Samaritans
Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline.
Website: https://www.samaritans.org/
Helpline: 116 123
Shout
Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. For those who need support who feel more comfortable texting, rather than calling.
Website: https://giveusashout.org/
Tel: Text ‘SHOUT’ to 85258