For those in housing need the list below provides details of our members who provide national or local advice, or member solidarity as a Renter Union and other external organisations that offer relevant support and guidance.

National Help and Advice:

Shelter

Shelter, the national housing and homelessness charity provides information and advice on a range of housing problems.

Website: http://england.shelter.org.uk/get_advice

Helpline: 0808 800 4444

 

Citizens Advice

Citizens Advice, national charity and network of local charities offer confidential benefits, housing and debt advice online, over the phone, and in person, for free.

Website: https://www.citizensadvice.org.uk/

Helpline: 0800 144 8848

 

Renters and Community Unions

Generation Rent have collated a map to find out where your local renter union is including ACORN, London Renters Union and Greater Manchester Tenants Union.

Website: https://www.generationrent.org/near_you

 

Advice Services Based in London:

Advice For Renters

Advice4Renters provides free or low-cost legal advice and representation from expert housing specialists. 

Website: https://adviceforrenters.org/

Tel: 0207 624 4327

 

Safer Renting

Our Safer Renting programme protects tenants who are victimised by specifically criminal landlords by providing specialist advice, advocacy and support.

Website: https://ch1889.org/safer-renting

 

Z2K

Z2k work with you and your housing and welfare issues. We look long term to make sure that we are helping you in the most effective way. Some of our services are available to people across London, others are particular to certain boroughs 

Website: https://www.z2k.org/get-help/

 

 

Mental Health Support

Samaritans

Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone helpline.

Website: https://www.samaritans.org/

Helpline: 116 123

 

Shout

Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. For those who need support who feel more comfortable texting, rather than calling.

Website: https://giveusashout.org/

Tel: Text ‘SHOUT’ to 85258